Skip to content
ReceptOwl

AI reception, built around your business.

Busy doing the work? Let us handle the enquiries.

Help customers get answers, capture the details that matter and keep the next step moving.

Get my free demoSee how it works

Built around your business.

A hand passing a lime-green telephone handset to another hand.

New enquiry · Website chat · 19:42

Hi — could someone look at my boiler this week?

Details captured

Job
Boiler service
Area
Knocknacarra
Best time
Thursday morning
Phone
087 000 0000
Quote request passed
to your team
Illustrative example: an enquiry arrives on a website chat, its details are captured, and a quote request is passed to the team.

You can’t be in two places at once.

Nobody’s doing anything wrong. There’s just more to answer than there are hands.

  1. 01 · Hands busy

    11:20 · Missed call

    The phone goes mid-job.

    You’re with a customer or halfway through the work. You’ll ring them back — once there’s a free minute.

  2. 02 · Out of hours

    21:47 · New message

    Questions arrive after you close.

    Evenings and weekends are when people finally get round to asking. By morning there’s a pile to get through first.

  3. 03 · Enquiries waiting

    3 unread · 2 voicemails

    Messages land everywhere.

    Calls, messages and emails come in through different doors, and it’s hard to tell who has had a reply.

That’s the gap ReceptOwl is built for: answering from information you approve, taking the details you need and passing the next step to your team.

Interactive example

See what happens to an enquiry.

Pick a business, then choose how the customer replies. Every business, name and number here is made up.

Riverside Dental (example)

Website chat · Tue 19:42

  1. Customer:

    Hi, do you have anything for a check-up next week? I’m a new patient.

  2. Assistant:

    Hi, I’m Niamh, the practice’s AI assistant. We’d be glad to see you — a new-patient check-up takes about 30 minutes. Which day suits you?

How does the customer reply?

What gets captured

Patient
New patient
Looking for
Check-up

What happens next

Waiting for the customer’s reply — choose one on the left.

An example, not a live system. In a real setup, your team sees each request with its details.

Modelled on the dental version we’re testing now.

For your business

Your business. Your way of working.

Pick your type of business to see the enquiries we’d set it up for — and what it would do with them.

Showing Dental & clinics

Dental & clinics

Our first build — in testing now

Customers ask

  • “Can I get a check-up next week?”
  • “Do you take new patients?”
  • “I’ve a toothache — can someone see me?”

It captures

  • New or existing patient
  • What they need and when suits
  • Best number to call back
  • Anything urgent, flagged — no diagnosis

Where it goes next

An appointment or call-back request for the practice team to confirm.

Get my free demoThe dental version

The questions shown are typical examples, not real customers.

Getting started

From first message to launch.

A done-with-you setup. You stay in control of every answer and every connection.

  1. 1

    Tell us about your business

    A short form: what you do, what would help most and how to reach you.

  2. 2

    Explore your demo

    We prepare a demo around your business and go through it with you.

  3. 3

    Fine-tune the details

    Answers, tone and handover rules — nothing is used until you’ve approved it.

  4. 4

    Connect and launch

    Only the channels and connections we agree, each one tested before it goes live.

How it works, step by step

You stay in charge

Helpful to your customers. Answerable to you.

  • Answers you’ve approved

    It answers from information you give us and check. If it doesn’t know, it says so and takes details instead of guessing.

  • A person when it matters

    Complaints, billing, anything urgent or sensitive goes to your team with a short summary. It never gives medical, legal or financial advice.

  • Open about being AI

    Customers are told they’re talking to an AI assistant, in your business’s name, from the first reply.

  • Connected only where agreed

    Asking for a demo connects nothing. Each channel or system is agreed with you, tested first and can be switched off.

How we handle AI and data

After closing

Your business has a night shift.

Set up for your business, it can answer questions from what you’ve approved after you close — and leave the requests ready for your team in the morning.

FAQs

What owners ask us first.

Something we haven’t covered? Ask us directly.

What kind of businesses is ReceptOwl for?
Businesses that get a steady flow of enquiries and are usually busy doing the work: dental practices and clinics, salons, restaurants, garages, trades, gyms, property and education. Dental is the first version we’ve built and are testing now. For other businesses, the demo shows how we’d set it up around the way you work.
Which channels can it cover?
Our first version is built for website chat and is being tested now. Calls, WhatsApp and email are set up business by business as each one becomes available — tell us which ones matter to you in the demo request, and we’ll be clear about what’s possible for your business before you decide anything.
Can it book appointments?
Today it captures booking requests with the details your team needs, and your team confirms the time. Booking straight into a calendar isn’t live yet; if your booking system could be connected later, we’ll tell you honestly once we’ve checked it.
What happens outside opening hours?
It can answer from the information you’ve approved, take the customer’s details and leave a clear request for your team — so the first thing in the morning is a list of next steps, not a pile of messages. Anything urgent is flagged, and the customer is told how to reach you if it can’t wait.
When does a person take over?
Whenever it matters: complaints, billing questions, anything urgent or sensitive, and whenever a customer asks for a person. It passes the conversation to your team with a short summary, so nobody has to repeat themselves — and it never gives medical, legal or financial advice.
What is the free demo?
You tell us about your business in a short form. We review it and contact you about a personalised demo: how your enquiries would be answered, what it would capture and where each request would go. Asking for a demo connects nothing to your systems and doesn’t commit you to anything.
How is the scope and price decided?
Together, after the demo. The setup depends on your channels, how many enquiries you get and what it needs to connect to. Pricing is a one-off setup fee plus a monthly service fee, and you get it in writing before you decide.
What about my customers’ data?
It collects only what the job needs, and you decide who can see conversations. Before any real customer data is handled, we put a data processing agreement in place with you. More on AI and your data.

Always ready. To answer.

See what this could look like for your business.

Tell us a little about how you work. We’ll review it and contact you about a personalised demo.

Get my free demo

No payment details. Nothing is connected to your systems.